Refund, Exchange & Shipping Policy
Effective Date: 10-May-2025

Thank you for shopping at Final Sale Hub. We value your satisfaction and want to ensure a smooth experience with your purchases. Please read our Refund, Exchange, and Shipping Policies carefully before making a purchase.

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1. General Policy

At Final Sale Hub, we sell handcrafted khussas, ladies’ clothes, and ladies’ bags. Due to the nature of our products and hygiene concerns, we follow a strict No Refund policy except under specific conditions (see below). However, exchanges are allowed within a limited time and under defined terms.

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2. Refund Policy

We do not offer refunds for:

• Change of mind

• Incorrect size ordered

• Items purchased on sale or during promotional events

A refund may be issued only if:

• The product is damaged or defective upon delivery

• The wrong product was delivered

• A product is out of stock after payment and cannot be delivered

To be eligible for a refund:

• You must contact us within 48 hours of receiving the order

• You must provide photo or video evidence of the issue

• The product must be unused, in its original packaging, and returned within 7 days

Once approved, refunds will be issued via bank transfer or your original payment method within 7–10 working days.

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3. Exchange Policy

You may exchange a product for a different size or design, subject to availability. To be eligible:

• The product must be returned within 7 days of delivery

• It must be unused, undamaged, and in its original condition

• You must provide your order number and reason for exchange

Note:

• Customers will bear the return shipping cost unless the item is defective or incorrect.

• One-time exchange is allowed per order.

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4. Non-Exchangeable Items

We do not accept exchanges for:

• Items purchased on sale or during clearance

• Custom-sized or altered products

• Used or damaged products

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5. Shipping Policy

At Final Sale Hub, we aim to deliver your order in a timely and secure manner.

Order Processing:

• All orders are processed within 1–3 working days after payment confirmation.

• Orders are not shipped on weekends or public holidays.

Shipping Duration:

• Local delivery within Pakistan typically takes 3–7 business days.

• Delivery times may vary based on your location, weather conditions, or courier delays.

Shipping Charges:

• Shipping charges are calculated at checkout based on weight and destination.

• Free shipping may apply for orders above a certain value (as advertised on our website).

Tracking Information:

• Once your order is dispatched, a tracking number will be shared via SMS or email.

Responsibility:

• We are not liable for delays caused by courier companies.

• Please ensure the shipping address provided is accurate. Final Sale Hub is not responsible for packages delivered to the wrong address due to incorrect information provided by the customer.

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6. How to Request a Refund or Exchange

To initiate a request, please contact us via:

• Email: info@finalsalehub.com

• Phone: +92 334 2789146

• Address: R-01, Sector 15/A-5, Bufferzone, North Nazimabad Town, Karachi, Sindh, Pakistan

Please include:

• Full Name

• Order Number

• Contact Number

• Reason for refund/exchange

• Photo/video proof (if applicable)

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7. Policy Updates

Final Sale Hub reserves the right to update or modify this policy at any time without prior notice. Please review this page regularly to stay informed.